In order for the iPads to work on the new secure Internet, a certificate needs to be installed to tell the network that it is a trusted device.


In order to do this please follow the guidelines below:

  • Open Safari on the iPad.
  • Type in the web address sent to you by GROVETECH.
  • Click on the Green download button.
  • Click on Allow.
  • Click iPhone if asked which device.
  • A message saying Profile downloaded will be displayed, click close.
  • Open Settings.
  • Click General.
  • Scroll down and click Profiles.
  • Select the certificate with your site name.
  • Click on Install.
  • Type in the device passcode if asked.
  • Click Install.
  • Click Install.
  • Certificate will become verified and the word verified will have a tick by it.
  • Click Done.
  • Go back to General in Settings.
  • Go to About.
  • Scroll to the bottom of the screen.
  • If you have the option for Certificate Trust Settings select this. (If you do not have this setting, then Installation is complete, and you should able to browse the Internet).
  • Find the certificate with your site name.
  • Tap the toggle next to it to slide it to the right.
  • Select Continue.
  • The toggle should now be to the right and the certificate enabled.
  • You can now browse the internet.

If you are still having difficulties please contact GROVETECH support by phone on 01527 407818 or email at support@grovetech.org

Last Update: June 25, 2020  

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